In Partnership with the Employee Engagement Group


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Sponsored by the Northeast Human Resources Association (NEHRA)

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This program has been approved for 12.0 general credit hours toward PHR and SPHR recertification through the Human Resource Certification Institute. For more information about certification and recertification, please visit their homepage at http://www.hrci.org/.

Approved provider for HRCI

 

Announcements

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Speaking Engagements

  • Engaging Employees To Drive Results: The Premier Two Day Leadership Workshop For Today’s Times. June 16 & 17, 2010. The Harvard Club, Boston, MA.

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Testimonials

"I consider it a privilege to have experienced the “Leading an Engaged Workforce” training program (along with my regional leadership team) during a critical time of integration for our company. The mixture of data, theory, dynamic team work, and personal planning and application was great. It was clearly one of the best leadership programs I’ve experienced - both during the training event itself and (more importantly) as our leadership team aligned to produce significant operational growth in the ensuing months. The teaching skills and passion, along with useable content that you can apply, were a complete package!"
Regional Vice President

 

 

Engagement Leadership Workshop image

Program Schedule | Learning Tools | Testimonials | Key Learnings & Take Aways| Bios

PROGRAM SCHEDULE:


DAY ONE

8:00 - 8:10

Welcome

 

 

8:10 - 8:25

Introductory exercise and discussion

 

 

8:25 - 8:45

Overview

  • Purpose of Training
  • Agenda
  • Discuss hidden assets and blind spots
  • Introduce Leadership Change Plan
  • Resources

 

 

 

The 10 Essential Steps of Engagement

 

 

8:45 - 9:30

Step 1 - Link To High Performance

    a. Define Engagement
    b. Emphasis that Engagement is About High Performance and Mutual Commitment
    c. Making the Business Case –The Key Business Drivers

 

 

9:30 - 9:45

Take SDI Assessment

 

 

9:45 - 10:00

Break

 

 

10:00 - 11:00

Step 2 – It Starts At The Top

    a. Leaders Have To Own It
    b. Leaders Need To Walk The Talk
    c. Greed is NOT good
    d. Budget For Engagement
    e. A Case Study

 

 

11:00 - 11:45

Step 3 – Engage First Line Leaders

    a. Train Your Leaders on Engagement
    b. Establish Consistent Leadership Expectations
    c. Leadership – Where it all starts
                                                      -   Your Leadership 360
                           -   Difference Between Management and Leadership

 

 

11:45 - 12:30

Step 4 – Communicate, Communicate, Communicate


    a. Your Communication Promise - The Communication Protocol
    b. Create Communication Venues
    c. Leverage Communication Technology
    d. Communicate 13x
    e. The Power of Branding
    f. Transparency in everything
    g. Keep It Simple and Flawless Execution

 

 

12:30 - 1:15

Lunch

 

 

1:15 - 2:15

Step 5 – Individualize Engagement

    a. By Generation
    b. By Culture
    c. By Diversit
    d. By Tenure

 

 

2:15 - 4:45

Step 6 – Create a Motivational Culture

    a. Know Your Employees – including knowing them "holistically"
    b. Assess and Educate Yourself
                                                      -   Strength Deployment Inventory (SDI)
    c. BREAK (15 minutes)
    d. Develop Others
    e. Innovate
    f. Create Line of Sight
    g. Team Development
                                                      -  Ideal teams
                           -  Tuckman model of team development
                           -  The Five Dysfunctions of a Team
                           -  The Great Eight team evaluation and discussion

 

 

4:45 - 5:00

Wrap Up


DAY TWO


8:00 - 8:05

Welcome back and Ice Breaker

 

 

8:15 - 9:15

Step 7 – Create Feedback Mechanisms


    a. Surveys
    b. 360s and Performance Appraisals
    c. Idea Venues
    d. Blogs
    e. Workshops
    f. Town Halls

 

 

9:15 - 10:15

Step 8 – Reinforce and Reward The Right Behaviors

    a. Money Matters (sort of)
    b. Achievement and Measurement
    c. Recognition
    d. Accountability

 

 

10:15 - 10:30

Break

 

 

10:30 - 11:30

Step 9 – Track and Communicate Progress and Success

    a. What To Measure – Your ROI
    b. How To Communicate Progress
    c. Highlight the Positives / Celebrate Success

 

 

11:30 - 12:30

Step 10 – Hire and Promote Engaged Employees For Your Culture


    a. The B.E.S.T Profile
    b. Assessment Tools
    c. Sales Focused
    d. Owned by Senior Leaders and must be connect to Strategic Planning Process
    e. Creative Opportunities

 

 

12:30 - 1:15

Lunch

 

 

1:15 - 2:30

Leadership Lessons from Shackleton


  • Recap of Course including review of leadership Styles

 

 

2:30 - 3:00

Wrap Up