Surveys
MCG Partners provides customized web-based surveys to measure responses and track performance. They can be rapidly deployed, are statistically valid, are tailored to the "look & feel" of your brand, and can be implemented in all major languages. We provide a wide range of survey question formats including: open comment, ranked, rated, check box, and drop down menu. Survey services include questionnaire design, web-survey technology, data analysis and reporting.
Our surveys can be confidential and anonymous, and can be tailored to assess geography, length of employment, job functions or a sector that is applicable to you as an organization or business. After the completion of your survey participation phase, we utilize a comprehensive set of statistical techniques to analyze your stakeholder feedback and present your information in a professional, user-friendly format. Our reports are customized, and include an executive summary for quick next step planning. Types of survey’s we provide:
Engagement/Employee Feedback
Listening to what your employees have to say is an integral part of effective leadership. Our research methodology allows you to understand employee attitudes on work quality, customer service, culture, leadership, strategy, benefits and compensation. This information can play an important role in creating a business that attracts and retains high quality talent.
Performance Evaluations/360
Feedback on manager’s or key individual’s performance can be collected confidentially from an organization using the internet. This evaluation process can include peers, subordinates, internal customers, supervisors, etc. 360 degree performance evaluations can provide multi-dimensional feedback to provide a clearer, more accurate picture of performance.
Exit or New Hire Interviews
Receiving feedback to why your employees are leaving their position and your organization can be valuable feedback. Understanding how new hires are viewing their new position, the company, etc., can provide insight in determining if on-boarding is effective, and if initial impressions and perceptions of the position and organization, along with the interview process are consistent with what they have experienced to date.
Client Feedback
Effectively listening to your customers is a vital component of long-term business success. Our professional, web-based survey process allows you to understand client perceptions regarding satisfaction, quality of work, customer service, pricing, competition, and likelihood of repeat purchase.
Voting
The internet provides an excellent medium for voting when groups, such as a Board of Directors, are not physically gathered for a meeting. This is a time-efficient method of voting which can be cast conveniently from the participant’s home or office via computer.©